Privacy Policy for Research-Mobile.com
1. Introduction
Research-Mobile.com (“we,” “us,” or “our”) is committed to safeguarding the privacy, integrity, and security of the personal data collected and processed through our website and associated services. Recognizing the importance of your privacy, we operate under a privacy-first philosophy and ensure full compliance with applicable data protection regulations, including the European Union’s General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines your rights and our practices regarding the collection, use, storage, and protection of your personal data.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all individuals who access or use the website located at research-mobile.com, and to all personal data that we collect in the course of providing our services. Research-Mobile.com acts as the Data Controller for the personal data you submit or that is collected through your usage of this website.
3. Categories of Data Processed
We collect and process various categories of personal data depending on your interaction with us:
3.1 Usage Data
Includes information such as your IP address, browser type and version, time zone setting, browser plug-in types, operating system, device type, date and time of visit, referring URL, and your behavior on the site (e.g., pages visited, time spent, clicks, and page response times).
3.2 Account Data
Comprises information you provide when registering for an account, including your full name, billing and shipping addresses, email address, and contact number.
3.3 Profile Data
Includes demographic data, preferences, browsing habits, purchase history, and user behavior derived from interactions with our website and services.
3.4 Communication Data
Encompasses emails, live chat transcripts, contact form submissions, customer support dialogue history, and any queries you may submit to us directly.
3.5 Technical Data
Entails details including device identifiers, operating system and platform, connectivity status, location data (where permitted), hardware models, and system configuration.
3.6 Transaction Data
Covers payment and billing details provided during purchases, including payment method, transaction identifiers, billing address, and delivery information.
3.7 Preference Data
Relates to your choices regarding marketing communications, survey responses, language preference, and areas of product or service interest.
4. Legal Bases for Processing
We process your personal data lawfully, fairly, and transparently based on the following legal grounds:
– Consent: Where you have explicitly provided consent for specific processing activities.
– Contract Performance: Where processing is necessary to enter into or fulfill a contract with you.
– Legal Obligation: Where necessary to comply with our statutory and regulatory obligations.
– Legitimate Interest: Where we have a legitimate commercial interest that does not override your rights and freedoms, such as improving services, securing our platform, personalizing experiences, or fraud prevention.
5. Your Rights
Subject to applicable data protection laws, you have the following rights in relation to your personal data:
– Right of Access: Obtain confirmation as to whether we process your personal data and request a copy of such data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data under specific conditions (“right to be forgotten”).
– Right to Restriction: Request restriction or suppression of processing of your data under certain circumstances.
– Right to Data Portability: Receive your personal data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: Object to processing where it is based on legitimate interests, including profiling related to direct marketing.
To exercise any of these rights, please contact us at: [email protected].
6. Security Measures
We implement robust technical and organizational safeguards to protect your personal data from unauthorized access, use, disclosure, or destruction. These measures include, but are not limited to:
– Encryption of sensitive data in transit and at rest
– Multi-factor authentication and role-based access controls
– Regular security audits and vulnerability assessments
– Staff training in data protection and privacy awareness
– Daily secure backups and disaster recovery protocols
7. International Data Transfers
Where personal data is transferred to processors, service providers, or entities located outside the European Economic Area or other equivalent jurisdictions, such transfers are conducted in accordance with applicable data protection laws using appropriate safeguards. These may include the European Commission’s Standard Contractual Clauses or reliance on adequacy decisions by competent authorities.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention timelines are as follows:
– Account and Profile Data: For the duration of the active user relationship and up to 3 years thereafter.
– Communication Data: Up to 2 years following last interaction.
– Transaction Data: Retained in accordance with financial and legal obligations (typically 7 years).
– Usage and Technical Data: For up to 24 months to analyze and enhance website performance.
– Marketing Preference Data: Retained until you withdraw your consent or opt-out.
After expiration of these periods, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to optimize functionality, enhance user experience, and analyze site traffic. The types of cookies used on research-mobile.com include:
– Essential Cookies: Required for basic operations of the website.
– Functional Cookies: Enable enhanced features and personalization.
– Analytics Cookies: Help us understand visitor interactions to improve content and navigation.
– Performance Cookies: Monitor and improve website speed, responsiveness, and reliability.
10. Cookie Management and Compliance
Upon your first visit, you will be presented with a cookie consent banner allowing you to accept, reject, or configure cookie usage in accordance with GDPR and CCPA requirements. You may update your preferences at any time through our Cookie Settings interface accessible on the site. Additionally, you can control cookies via your browser settings to block or delete cookies altogether.
11. Children’s Privacy
Research-Mobile.com does not knowingly collect or process any personal data from children under the age of 13. If we become aware that data from a minor has been collected without verified parental consent, we will promptly delete such information. If you believe that we may have collected data from a child under 13, please contact us immediately at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices. Notification of material changes will be provided through our website or by direct communication where feasible. Please review this policy regularly to stay informed about how we protect your personal data.
13. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://research-mobile.com
We are committed to resolving privacy-related inquiries promptly and in accordance with applicable laws. Your privacy is our priority, and we appreciate your trust in Research-Mobile.com.